Frequently Asked Questions

What is the Financial Services Group?

The Credit Control is comprised of four operating departments (Credit, Collections, Credit Card Services, and Leasing) dedicated to exceeding customer expectations by providing creative and effective financing solutions.

What financing solutions are offered by Insight?

Insight offers a wide array of financing options including

• Leasing
• Open Account Terms
• Credit, Debit, and Purchasing Cards
• Prepayment via wire transfer or certified check
• Letter of Credit
• Distribution Finance Programs

What is the usual turnaround time for a credit application to be reviewed?

Many customers can receive approval within a few hours depending upon several factors including

• Amount of credit requested
• Repayment structure requested
• Information provided
• Available public information (D&B, etc.)

However, please expect 24 to 48 hours as a rule of thumb.

What information should I provide to the Credit Department?

All customers must submit the Insight Credit application form online.

The credit application may be sufficient to grant the requested credit facility, however to avoid delays it is best to submit the past two fiscal years CPA prepared (complete with notes) financial statements and the most current interim statement.

• Please be sure to fill out the credit amount requested section
• If you are interested in a lease line of credit simply fill out the appropriate sections of the credit application.

Why does the credit application have to be signed by an authorised agent?

Many times Insight cannot obtain sufficient credit information without the signature indicating your company has authorised the release. It is also helpful to have the credit application signed by a signor on your company's bank account. This will eliminate delays with some banks.

Can I contact the Credit or any other FSG department directly via telephone or e-mail?

We prefer your sales advisor be the primary contact. However, if you wish to contact any department, please feel free to do so. By phone dial 08701 66 99 33 and ask the receptionist for the applicable department or if e-mail is your choice, send your question and or comments to sales@uk.insight.com

Will I receive an account statement on regular basis?

Absolutely, you will receive a detailed account statement by the 15th of the following month to which the statement pertains. If you have any recommendation(s) for enhancement, we would welcome your comments.

Can you provide information regarding Leasing?

Visit the Insight Leasing pages for more information