What is HP Care Pack?

Defend against downtime with expert product-specific support

HP Care Pack Services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages.

They reduce downtime risks with support levels from basic to mission-critical. And they cover all the IT products your business relies on: servers, storage, networking, desktops, mobile computing, printing and imaging, and software.

HP Care Pack Services can be purchased along with HP products. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

HP Care Pack services give you the easiest way to maximize the uptime of your HP products. Simple to buy and deploy, our support services provide everything you’ve been looking for from end to end coverage, global consistency, and high service quality.

HP Care Pack Benefits:

• Protects investment by minimizing downtime
• Quality, prompt reliable service at an affordable cost
• No hidden costs downstream, easy to budget
• One stop shop, easy to buy and to use

Ask your Account Manager for details on our current HP Care Pack promotions.

Service Level Descriptions

Care Pack for SMB

HP is a leading technology provider to small and mid-sized businesses (SMBs). We recognize that leveraging technology for competitive advantage is as crucial for your company as for the largest global enterprises. And we know that you face special challenges in this arena.

That’s why we’ve developed a full portfolio of easy-to-buy HP Care Pack Services designed to help you:

• Choose your IT investments more efficiently. So you can devote your time and capital to generating business results.
• Use and manage your IT assets more productively. So you can enhance the return on your technology investments, and free your IT staff to work smarter and be more responsive.
• Transition your IT assets more smoothly. So you can stay abreast of new technology trends and maintain your competitive edge.
• Protect your IT investments more fully. So you can secure your valuable business data and IT assets, while keeping your environment up-to-date and running smoothly.

HP Care Pack Services create a simpler, more affordable, more satisfying ownership experience. They supplement your existing technical resources or, if you desire, provide you with a virtual IT staff. They let you spend less time focusing on your technology — and more time focusing on your business!

HP Care Pack Registration and Contacts

For help registering your new HP Care Pack please click here to download the Registration Guide

For customer support queries call UK HP Care Pack Support on 0870 842 2330*

* Please have ready your hardware serial number, part number and your HP Care Pack unique contract number.