SAM Desk
Electronic Software Asset Management (SAM) Solution
Service
If you feel that you are slowly but surely losing control of your software management, then it is time for SAM Desk from Insight Client Solutions. SAM Desk will help you control costs, the issue of global licensing and legal aspects of license compliance.
SAM Desk offers a broad range of services to assist you in the optimisation of your license management. SAM Desk is not a tool, but rather local support by experienced specialists, delivering professional procurement and administration.
Deliverables
Insight will conduct a one day workshop at your premises to determine what, from the following list of deliverables, you require. This ensures a tailored solution is consistently provided.
Contract Support
- Contract Analysis
- Contract cost-price Benchmarking
- Contract Negotiation Support
- Maintenance Renewals
- RFI/RFP Analysis & Support
Microsoft Support
- True Up Support for Microsoft Enterprise Agreements - Identify current installations, compare to the previous year and report the true up numbers to the vendor
- Subscription Support for Microsoft - Registration and management of MSDN and TechNet users on the MVLS website
- Software Assurance Benefits Administration - Understand environment and needs, deliver the maximum benefits, ensure delivery, registration and management of relevant SA Benefits programs on the MVLS website
Information and Reporting
- Regular Purchase Activity Report Analysis & Discussion
- License HelpDesk - knowledge base for licensing queries
- License Training - specific training on licensing within the organisation.
- Maintenance Implementation Guide - contracts information, promotions, and notification
- Create newsletters for pro-active information
Ongoing License Management/Compliancy
- Create and analyse SW/HW-Inventory Reports, qualify unknown software applications
- Identify SW-Licenses based on license statements, certifications, supplier reports, vendor databases
- Ongoing reconciliation of SW-Inventory reports with license reports on a regular basis
- Justify license statements with the vendor’s licensing group
- Create compliance reports (under-, over-, wrong license status)
- Recommend and discuss activities to get compliant
- Organise creation of vendor compliance certificates
- Maintain visibility to ensure ongoing license compliancy
- Recommend ongoing License Management best practices
- License Harvesting - License Allocation & Assignments, Best practices, Standards
- Review of Procurement Policies and Processes
- Review of SAM policies and processes
