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Insight

Overview

The IT equipment within your working environment is critical to the growth and success of any business. Downtime due to equipment failure can be costly at best, and at worst seriously jeopardise the survival of your business.

Benefits

  • Provide and Protect your investment in your IT products
  • Provide consistent, predictable levels of support across your entire department or business
  • Ease budget planning with fixed-cost support that includes parts and labour
  • Give you direct access to proven technical and problem solving experts
  • Offer a choice of response-time and repair-time commitments
  • Comprehensive cover above and beyond standard warranty

Your standard manufacturer warranty protects against product defects for only a limited period, usually one year. In addition, this level of service is not usually on-site, meaning equipment will have to be returned to the manufacturer for repair, possibly at your own expense.

Insight Resource and Capability

  • 4 x dedicated Warranty Specialists
  • Multiple accreditations from Cisco, HP, Lenovo, Toshiba, Apple, BlackBerry (RIM) and Sony
  • 9 x in house engineers
       Holding accreditations from over 30 hardware and software partners
  • 70 further engineers via Insight's partner network

Insight Offerings

  • Full warranty management and warranty asset register
         Warranty asset register for installed hardware
         Warranty asset register for all hardware purchases
  • Manufacturer warranties allow you to tailor the support levels to your needs
         3hr break fix
         Same day fix
          24/7 telephone based technical support
                   1st line
                   2nd line
  • Advanced hardware replacement for non critical equipment
          Insight has a team of warranty experts who are able to guide and advise you on Warranty support based on the needs
          of your business.

Contact Information

To contact us about your requirements please submit a form or call 0800 333 333

Insight Direct (UK) Limited , Registered in England & Wales. Registered Office: Technology Building, Insight Campus, Terry Street, Sheffield, S9 2BU, UK

Company Number: 2579852, VAT Registration Number: 746 0751 29