It's getting harder by the day to imagine a cloudless world. The introduction of cloud technology has proven to be a disruptive event, setting a chain reaction in motion that is unstoppable. And it offers plenty of new business opportunities for MSPs.
One of the main advantages of the cloud is the ability to scale resources and optimize performance. Just imagine you get a new customer with 20,000 users. It is an excellent opportunity to take your business to the next level, but how will you make it work? If you are still hosting your own data centre, upgrading your infrastructure is an enormous investment. And what about the additional operational costs? A better strategy is to use the external IT capacity of the cloud.
Nothing beats the cloud when it comes to performance efficiency. And that doesn't only apply to technical resources but also to other aspects of MSP business. By adopting the cloud, you can make more efficient use of your personnel and gain access to all kinds of externally based knowledge.
IT professionals are scarce, so you better make sure that they use their time efficiently. The cloud enables you to do so. Well known companies like Microsoft, Citrix, and VMware have outstanding tools for monitoring and troubleshooting. You need highly talented engineers to automate the most time-consuming, repetitive tasks, and these professionals are hard to get. So once you have them, keep them happy, motivated and productive.
A transition to the cloud doesn't automatically mean you don't need technical people anymore, you only need fewer and, well… only the best.
A transition to the cloud is the perfect opportunity to downsize operations and reallocate staff. There is no way you can turn all your employees into hardcore engineers. That's fine. Just find out the hidden talents your people have and start using them. Once the repetitive tasks and processes are automated, focus on other activities to differentiate from your competitors and move your MSP business forward: developing new services, sales & marketing, and coaching your customers in their migration to the cloud.
Let's say it bluntly: as an MSP you simply can't compete with well-known high-tech companies when it comes to efficiently managing your resources. Whether it's about technical capacity, people, or knowledge, you just can’t keep up with them. Yet, if you can't beat the cloud, you can surely join it. The best way to secure the future of your business as an MSP is to use the cloud to your advantage.
As more MSPs enter the market, you will have to find ways to optimize efficiency, reduce costs and maximize revenue. We at Insight have been working with partners like you across Europe for many years, providing valuable time, knowledge and support in many (hybrid) cloud scenarios.
Contact one of our cloud specialists to find out how we can support you in optimising your cloud costs in line with your business goals, whether you are designing your first workloads in the cloud or work entirely cloud-based.
This article is part of a series based on Microsoft’s WAF (Well-Architected Framework), where you find much more helpful guidance. WAF improves the quality of workloads operating in the cloud by focusing on a set of common architecture principles, including cost optimisation, operational excellence, performance efficiency, reliability and security.
As a multi-vendor software licensing, workload and platform specialist, we can guide you through all stages of your strategic cloud journey with a series of workshops, assessments, services and best practices, from the first exploration of cloud or hybrid opportunities and benefits to support and optimisation after migration. So no matter where you are in your journey, we help you find new ways forward and accelerate your business.