Video Achieving business transformation through Microsoft Teams and Unified Communications
In conversation with Digby Brown Solicitors – Achieving business transformation through Microsoft Teams and Unified Communications
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By Insight UK / 22 May 2024 / Topics: Unified communications
Are you interested in modernising your telephony solution? Watch this video to hear Insight's Practice Director for Unified Communications and Director of IT at Digby Brown Solicitors, discuss a recent project that replaced the legacy telecoms system with a Microsoft Teams phone system. The discussion highlights the innovative solution elements and the benefits it brought to the business, particularly in enabling a more hybrid working model.
Agenda
- The challenges faced by Digby Brown Solicitors and how they led to the search for an alternative telephony solution.
- How Insight addressed the requirements of Digby Brown Solicitors and provided a highly resilient cloud-based telephony platform.
- The innovation driven to extend the contact centre capabilities.
- The impact of the solution on the business and how it transformed their operations.
