Webinar The Future of Unified Commerce & Microdonations
The Future of
Unified Commerce & Microdonations
How leading organisations are redefining customer journeys, payments and social impact.
Thursday 7th May 2026 | 10:00-10:45 BST
Why Attend?
In this exclusive session, you will gain insight into how cross industry partnerships are delivering:
- Unified, intelligent customer journeys that drive both commercial performance and meaningful impact.
- Breakthrough approaches to payments innovation, from digital wallets to AI driven flows and tokenisation.
- Real world success stories, including an instore integration between Stripe, Pennies and a major UK retailer.
- Scalable, repeatable solutions that reduce risk, accelerate delivery and transform customer engagement across sectors.
Whether you’re shaping digital transformation, modernising payment strategy or enhancing customer experience, this session will help you understand the future landscape and what to do next.
Who should join?
This panel is designed for senior leaders and decision-makers in:
- Retail, Travel, Hospitality, Marketplace Platforms
- Technology & Digital Transformation
- Payments & Customer Experience
Including roles such as CIO, CTO, Head of Digital, Head of Payments, IT Director, Customer Experience Leader, or Transformation Lead.
Speakers
Ed Connolly
Chief Commercial Officer, Currys
With over twenty-five years of commercial experience in the retail industry from several leading household names, including Currys, John Lewis, Tesco and Kingfisher, Ed joins us to share his perspective on the operational impact and customer outcomes of next generation instore experiences. With executive responsibility for Purchasing, Sourcing, Merchandising, Marketing, and Customer, as well as the iD mobile network at Currys, he will bring insight into how payments innovations can inspire global commerce and CX to evolve in retail.
Alison Hutchinson CBE
CEO, Pennies
A dedicated leader in pioneering microdonation technology and enabling digital generosity at scale, Alison is also a Member of the Board of Advisors at Markaaz and holds Non-Executive Director positions at DFS plc and Foresight Group Holdings. In 2018, she was awarded a CBE for contribution to the economy and charity sector.
Moderator: Nick Stephens
Global Commercial Lead, Insight
With 7+ years experience building and scaling strategic partnerships at Insight, with a particular focus on Stripe, Nick works closely with enterprise organisations to modernise payments, billing, and financial platforms, helping them unlock scale, resilience, and measurable commercial impact through Stripe’s technology. He brings deep experience in partner‑led growth, complex payment transformations, and executive‑level commercial strategy. Hosting this session, Nick will be guiding the conversation and sharing how Insight and Stripe are working together to help leading organisations drive meaningful business outcomes.
Phil Hawkshaw
CTO, Insight EMEA
Phil leads the development of business-driven solutions that enable Insight's clients to thrive on innovation in the fast-paced world of technology, data and end-user experience, focusing on Insight services with AI