How to purchase Microsoft CSP licenses:
RAP is your platform to get the licenses you need. New licenses purchases can be made using the following ways:
- Create a new subscription:
Think of creating a new subscription like creating a new container – where all licenses within this subscription have new attributes: term, billing frequency, unit price, and end/renewal date. Creating a new subscription will add a new line for the product on your Subscriptions list page. This is helpful if you need to purchase a new product or a different subscription term for a product you already have. - Increase the license count on your existing subscription:
If you already have a subscription for the product you need to purchase within CCx, you can increase the quantity of licenses within this subscription as detailed in the Manage quantity guide page. The licenses added to this existing subscription take on the attributes of the subscription like term, billing frequency, unit price, and end date. This allows you to take advantage of both the existing unit price lock (set for the term) from Microsoft and the licenses will all co-term, having the same end/renewal date.
How to create a new Microsoft 365 (seat-based) subscription on behalf of your end-customer:
- To place an order on behalf of your customer, use the ‘login as’ button from the ‘Dashboard’ menu. This logs you into the end-customer’s account on the White label via ASM (Assisted Service Mode).

- Click on the arrows in the top center of the screen to hide the ASM menu.
Click them again to view the ASM menu and Dashboard to return to the RAP Dashboard to return to the Reseller Admin Portal.

- Find the product you need by either typing the product description/key words into the Search cloud solutions field. Use the filter option in the product catalog to find what you need.
Then click See more details to be taken to the product detailed page.

- Once you have selected and navigated to the desired product detail page, use the radio buttons to select the desired Term and Billing Frequency and add the quantity needed.
Available Microsoft promotions will be displayed below the product information.
Check for promotion eligibility will validate the promotion eligibility with the Cloud provider and display applied promotions after you have added the product into the basket.
If no promotion is available, simply add the product into the basket.
NOTE: Promotion eligibility is determined by Microsoft when the product is added to cart. If Microsoft determines that you meet the eligibility requirements for this promotion, you will see a strikethrough on the unit price, and a Promotion applied message with the new unit price in the cart. Due to Microsoft’s timebound nature of promotional eligibility, promotional pricing will only be seen while the product is in the cart. - When all products are added to cart, please review your selections to ensure term, billing frequency, and quantities are as desired.

- Finally, click Proceed to checkout and follow the prompts to complete your purchase.
How to purchase Software Subscriptions (Server) & Perpetual Software:
When purchasing either Software Subscriptions or Perpetual products on RAP, please follow the process outlined above to find the products and add them to your basket.
There is one difference to be aware of such:
- Microsoft does not allow an increase in quantity for Software Subscriptions or Perpetual products. If you need additional quantities, you must complete a new purchase.
How to purchase Azure Plan:
To purchase Azure services over RAP, please follow the same process outlined above to find the Azure plan product and add it into your cart.
With the purchase of an Azure plan, a single Azure plan container including one Azure plan subscription (entitlement) will be created.
If additional Azure plan subscriptions (entitlement) are required, click into your Azure plan subscription within the Subscription page. In the Manage Azure subscription field you can add new Azure plan subscriptions.

More details can be found in the How to add an Azure plan guide.
If you require support, please raise a support ticket here.
Your Insight Customer Success Manager is available to support you throughout the entire process.