Insight's Cloud Commerce Platform (CCx) User Guide

9 - Contact Us Page

Contact Us

When you log into CCx, you will land on the Dashboard page. Use the top menu to navigate to the Contact Us list page.
This page is the central location to make it easy for customers to get in touch with Insight when you need technical support.

It provides the direct link to Insight’s ticket portal for 24/7Break Fix Technical Support, Insight’s Cloud Care resources page and your country phone numbers for P1 & P2 support cases.

Invoices and Reports screenshot

 

If you require support, please raise a support ticket here.
Your Insight Customer Success Manager is available to support you throughout the entire process.