Providing clarity and understanding
Digital transformation is necessary to remain competitive in today's business environment, and end-user adoption is critical to any successful initiative. But how do you prepare your teams for change?
Our Adoption and Change Management (ACM) services focus on the people side of change. By understanding your current and desired future state, we'll create and execute a comprehensive plan that streamlines employee adoption and sustainment of new software, technology or processes.
Persona Research & Development
Recent times have revealed a need for IT departments to improve their employee productivity and IT strategies. Organisations lack clarity on how hybrid and flexible working practices are impacting user experience of IT systems and tools.
A lack of understanding different user groups and needs across the business means these end-users often don’t have the right IT tools to perform their roles in an optimal way. As a result, the user's needs do not always match with existing and future IT solutions.
Insight's Persona Research and Development service focuses on developing user group needs aligned to your current and future IT strategy. Enabling you to provide the right tools, in the right setting, optimising costs and improving efficiency.
What does the future of work look like?
Thinking of employee experience holistically becomes even more important. As employees’ personal and work lives continue to blur, HR leaders will need to revisit their employee experience strategies as the work experience changes. HR leaders must facilitate more partnerships across the organisation to deliver on employee experience. Ingrid Laman
Our approach to accelerating technology adoption and what it means to you
|Communication||Deliver the right messages to the right audience from the right sender at the right time with feedback loops.|
|Sponsorship||Enable leaders to effectively support the transformation by providing step-by-step instruction.|
|Coaching||Provide managers and supervisors the skills and tools to adopt change and help their employees through the change.|
|Training||Document individual and team requirements to develop context, awareness and buy-in of new methods.|
|Resistance||Mitigate negative reactions to change by providing proactive and reactive management planning.|
|Champion||Leverage peer-to-peer change advocates to help support adoption and manage resistance.|
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