Becki Hobson works as the EMEA Business Transformation Analyst at Insight. Her role involves aligning teammates with Insight’s vision and strategy. As a junior manager within the team, she has brought insightful suggestions to the leadership team. This includes a role for operational contract onboarding, creating an even better client experience. This would ensure less resource was spent on resolving any potential issues once the contract is live.
Further recommendations have included; changes to the sales to services engagement process, and methods to improve how SharePoint can be used to reduce admin and better track and report contracts and bids for the Public Sector team. As a result of her efforts, she has recently been nominated for ‘Rising Star of the Year’ at this year’s Women in IT Excellence Awards.
1. Can you give us a bit of background on yourself and what you do at Insight?
My career in tech began by working for a company which supported adults looking to secure National Vocational Qualifications, as well as planning workloads and implementing new software solutions for contractors. From this, I progressed through a number of different industries: from insurance services looking at ROI of initiatives, implementation of new customer journey system workflows, relationship management and functional lead on new software implementations and testing, to managing the ISO team and delivering Service delivery initiatives for a managed print services business. Before Insight, I consulted on RAF sites to improve their systems which supported ISO and the management of contracts.
At Insight, I work in the EMEA Business Transformation team and I am tasked with aligning teammates so that they and their work is in line with the vision of the company, delivering effectiveness, efficiency and measurable improvements. I really enjoy working with so many amazing teammates, sharing skills, so that we can all work towards a shared goal of seeing Insight continue to thrive and grow.
2. What tech industry trends do you predict for the next decade?
I think tech will work more to benefit the environment and we’ll see innovation within this space. Artificial products/objects, embedded into the world’s surroundings, designed to absorb and/or reduce CO2 - In a world where pollution and climate change is forever increasing, the focus and drive for making a difference is also growing. A product that could work to continually reduce the CO2 we create whilst aesthetically blending with its surroundings would be an invention that would better the future for so many.
3. What’s the most frustrating thing about the tech industry?
The industry is constantly evolving and sometimes the speed of change can be difficult to keep up with. Before one change is suitably adopted and understood, the next technology has arrived. That can be frustrating!
4. What’s your earliest tech memory?
When my sister and I were young and we could record from the TV the theme tunes to our favourite programmes onto a cassette tape! Oh how times have changed…
5. How would your best friend describe you in 3 words?
Tenacious, creative and intuitive
6. What one piece of tech could you not live without?
Sadly, my phone. It has everything: my calendar, my shopping lists, memories courtesy of photos, my outside line to friends and family... without it my life would be chaos!
7. What’s something most people don’t know about you?
My order, organisation and ability to remember goes out of the window when I’m not at work.
At work managing 30 things at once, keeping on top of everything and remembering every conversation and detail is standard. At home it’s a different story. I can watch a film ten times and swear I’ve never seen it, read a book and remember the ending only at the last chapter, book a holiday and set off to the wrong airport, have a conversation and deny knowing anything of it the next day.
My energy and efforts are definitely saved for work and I believe that’s reflected in my passion and drive.
8. What do you need to be successful in the tech industry?
To be successful in the tech industry you need a long term vision of where you want to get to. This can be achieved by having the ability to break down the end goal into manageable components to ensure success. It’s a tip that’s certainly stood the test of time for me in my career.
Look out for the next instalment in this series on Insight’s nominees for the Women in IT Excellence Awards