Cloud Care Update
By   / 1 Apr 2025
On April 23, 2025, Microsoft announced the Microsoft 365 Copilot Wave 2 spring release, with anupdated Microsoft 365 Copilot app, designed to power the next era of human-agent collaboration.Copilot is now your window into the world of agents, with new capabilities that lay the foundationfor this next phase driven by more advanced models, adaptive memory, and reasoning agents thatwork alongside you.
The updates includes:
More information can be found here
After Microsoft has extended the Microsoft 365 Copilot CSP Getting Started 15% off promotionuntil June 30, 2025, on April 21, 2025 they also expanded the maximum licenses cap from 300 to 2400.
The promotion minimum remains at 10 licenses.
As previously announced by Microsoft, Exchange Server Subscription Edition and Skype for Business Server Subscription Edition will be made generally available in July 2025.In order to deploy and use Subscription Edition server products, customers must have activeSoftware Assurance (SA) or cloud subscription licenses for all users and devices that access them.
To support ongoing maintenance and updates for Microsoft’s on-premises server products, pricesfor all standalone on-premises server products (SharePoint Server, Exchange Server, and Skypefor Business Server) will increase by 10% from July 1, 2025, alongside general availability of Exchange Server Subscription Edition and Skype for Business Subscription Edition.Prices for Core CAL Suite and Enterprise CAL Suite, which have been static for some time, will increase by 15% and 20%, respectively.
These pricing changes will be effective on July 1, 2025.
Please note that these changes apply exclusively to the on-premises versions of these products.There is no impact to pricing for SharePoint Online, Exchange Online or Microsoft Teamspurchased separately or through a Microsoft 365 license.
More information can be found here
Starting at April 1, 2025, all new and renewing monthly billing plans for annual & triennial termsubscriptions will be priced 5% higher than the annual / upfront billing option for annual & triennialterm subscription plans.
This pricing update will help to standardize the billing structure across Buy Online, CSP and MCA-E.
For example, a customer with monthly billing for annual subscription renewing on May 1, 2025 will see the price update starting the next monthly billing cycle.
Customer who want to keep their existing pricing may choose to switch from monthly billing toannual / upfront billing for their annual & triennial term subscriptions at their renewal date.
More information can be found here
The Microsoft 365 Copilot CSP Getting Started 15% off promo has been extended through June30, 2025. Clients can benefit from a 15% discount on new Microsoft 365 Copilot subscriptions for10 to 300 licenses for 12 months for up to 300 licenses at the discounted price anytime during thesubscription term.
This feature aims to modernize the user interface of the Cloud Commerce Platform (CCx) platform by removing the left-side navigation frame and replacing it with a banner-type navigation row located below the subscription-header and above the CCx workspace.
This update not only aligns the storefront view with the Insight.com website design, but it also expands the CCx workspace, allowing for improved formatting and a more user-friendly layout.
The removal of the navigation frame will also allow for an increase in page width across the workspace, enhancing the overall user experience.
All links will continue to redirect users to the same pages as before, with functional operation links remaining unchanged.
This feature aims to enhance client understanding and usability of their new Azure subscriptions/entitlement by providing additional messaging that guides users on how to effectively manage their new subscriptions/entitlements.
Enhanced user experience by providing a consistent link to the Product Terms & Conditions (T&C's) for all publisher products available on the Cloud Commerce platform (CCx).
New link: Insight’s Cloud Provider Terms and Conditions
With the addition of Adobe VIP marketplace products into the Cloud Commerce platform (CCx) for EMEA clients, we are enhancing the platform to ensure clients can purchase and manage Microsoft CSP and Adobe VIP marketplace products within the same sold-to.
Note: We will start a pilot for Adobe VIP marketplace on April 1, 2025, for a handful selected UK clients. Dependent on this pilot, we will release Adobe VIP marketplace to more clients at a later point in time.
With the addition of other Cloud Providers, we are enhancing the client experience by providing an updated Subscription Listing Page (SLP) that consolidates all Cloud Provider products and product categories into a single table view.
This new layout will allow clients easy access to all their Cloud Commerce subscriptions, streamlining their navigation and management of subscriptions.
The "Coming Up for Renewal" chart on the Subscriptions page will now feature bars representing renewing and expiring subscriptions for each timeframe. Additionally, the chart will be interactive. Click on a bar and you will see the corresponding subscription data in the table below.