How do I set up a MyInsight account?

To upgrade your account to a MyInsight Account please contact your account manager or request an upgrade to your account here...

Can I change my account information?

Yes. Contact your account manager or submit a ticket through here...

How do I check the status of my order?

The order status messages can be viewed through the 'Order History' section when logging into your account through the Insight website....

What type of payment does Insight accept?

Please contact your assigned Account Manager or general sales 0844 846 3333 who will be able to advise the payments accepted by Insight...

What do order status' mean?

In Order Tracking/History under Orders, you can review the status of your order. Here’s what each status means: On hold — Your order is...

What Courier services do Insight use?

Insight predominantly use DPD and DHL, however this may vary.

If you have any questions relating to your tracking infromation, or our courier services, please contact your assigned Account Manager or general sales 0344 846 3333.

Related FAQ’s:

What are the delivery options?
How do I arrange delivery to a different address?
What are your delivery charges?
Can you deliver to a different country?
When will my order ship?
When will my order ship if the product is out of stock?
How can I get an estimate of my shipping charges?

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Delivery FAQs

What Courier services do Insight use?

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