How do I return an item I have ordered in error?

There are a few ways in which you can contact us, either by going onto your account, clicking 'Order History' and then clicking 'Process Return' on the left next to the corresponding product. Or, you can contact us on 0344 846 3333. Please refer to paragraph 8, Warranties and Returns, in our terms and conditions to check that you are eligible to return your item.

Alternatively you can submit a returns request in our Customer Support Centre.

Is this answer helpful?

Have more questions?