Customer Call Centre Solutions
8x8 can help you deliver a memorable sales and support experience. Communicate with customers using their preferred channel and empower employees with instant access to relevant information to optimize the outcome of each precious engagement.
Gather customer insights
Start getting insights based on 100% of your customer calls using Speech Analytics — up and running in minutes.
Access relevant information
Employees have instant access to relevant information all in one user interface with API-based integrations into CRM, service, support and productivity applications.
Leverage AI-based automation
8x8’s AI-powered Virtual Assistant delivers a boost to contact center agent productivity by automating the handling of high volume, routine calls.
Global redundancy with 26+ PSTN carriers
A global network of tier 1 carriers ensures your call gets through on any device, from anywhere.
