Article The Transformation of Public Sector Telephony

The public sector is undergoing its own digital revolution. Long-term legacy IT contracts are out of favour and government agencies recognise the ability of new technologies to deliver better public services and satisfy the changing demands of staff.

Since 2013, the British government has urged local and central governments, and other third sector organisations, to adopt a “cloud first” strategy when procuring IT services.

This new wave of innovation is driving productivity, increasing cost efficiencies, and encourages agility and scalability at a time when many departments have had their budgets cut.

By Insight UK / 7 Apr 2020 / Topics: Mobility