Exciting News: Our Cloud Care Update Hub Has a New Look and Home!

We’re thrilled to announce that our Cloud Care update website has undergone a complete redesign and moved to a new location. The refreshed hub features a modern layout, improved navigation, and brand-new content to keep you informed about the latest developments in our Cloud Care community.

What’s New?

• A sleek, user-friendly design
• Fresh updates and announcements from Microsoft
• Dedicated resources, promotions, and insights
• Regular updates on Cloud Commerce platforms (CCx & CCR)

Visit the new Cloud Care Hub

We invite you to explore the new site and stay up to date with everything Cloud Care. Your feedback is always welcome.

Please note, the content below is now outdated, please visit our new area for the latest updates, resources and information.

Welcome to Insight’s regular Cloud Care update!

This area is designed to keep you informed on the latest developments from our Cloud Care community, including news, additions, and updates from Microsoft, as well as recent and upcoming changes to our Cloud Commerce platform (CCx), and other valuable information.

We will regularly update this page as news from Microsoft is shared, ensuring you always have the most current information. 

Here is an overview on the latest topics:

• Microsoft News & Updates

1. CSP Promotions Extensions
2. Reminder & Update: Licensing and pricing updates for on-premise server products coming July 1, 2025 and August 1, 2025
3. How to seamlessly upgrade existing subscriptions to the new three-year SKU
   
4. Microsoft 365 Business Premium and Office 365 E1 grant discontinuation for nonprofit customers
   
5. Three-year subscription terms for Microsoft 365 E3 and E5, Microsoft Teams Enterprise & Microsoft 365 E5 Security & E5 Compliance coming to CSP

• New Commerce Experience (NCE) promotions
• Cloud Commerce Platform (CCx) and Cloud Consumption Reporting (CCR) - Improvements, additions and bug fixes
• Cloud Commerce Platform (CCx) - Upcoming release dates for Q2 2025
• Other useful Insight information

1. Enterprise License Dashboard (ELD) for CSP reports will be retired on May 8, 2025

We encourage you to regulary check our Cloud Care update page to stay informed about these important changes.
Recent updates can be found in the resource center of this page.

As one of our valued clients, we welcome your thoughts and feedback as we strive to make this page an even more effective resource for you.

Information on our Cloud Care update page is currently available in English only. 

Last Update: June 26, 2025

Microsoft News & Updates

June 2025:

1. The following CSP promotions have been extended until Septmeber 30, 2025:
   
   * Microsoft 365 Copilot CSP Getting Started: 15% valid from September 1, 2024 until September 30, 2025
   * Accelerate with Microsoft 365: 15 % for new annual term Microsoft 365 E3 and E5 subscriptiuons for new to offer customers, valid from July 1, 2024 until September 30, 2025
   
   
2. Reminder & Update: Licensing and pricing updates for on-premises server products coming July 1, 2025 and August 1, 2025:
   
   As previously announced by Microsoft, Exchange Server Subscription Edition and Skype for Business Server Subscription Edition will be made generally available in July 2025.
   
   In order to deploy and use Subscription Edition server products, customers must have active Software Assurance (SA) or cloud subscription licenses for all users and devices that access them.
   
   To support ongoing maintenance and updates for Microsoft’s on-premises server products, prices for all standalone on-premises server products (SharePoint Server, Exchange Server, and Skype for Business Server) will increase by 10% from July 1, 2025, alongside general availability of Exchange Server Subscription Edition and Skype for Business Subscription Edition.
   
   Prices for Core CAL Suite and Enterprise CAL Suite, which have been static for some time, will increase by 15% and 20%, respectively from August 1, 2025.
   
   Please note that these changes apply exclusively to the on-premises versions of these products.
   There is no impact to pricing for SharePoint Online, Exchange Online or Microsoft Teams purchased separately or through a Microsoft 365 license.
   
   More information can be found here

May 2025:

1. How to seamlessly upgrade existing subscriptions to the new three-year SKU
   
   Starting June 1, 2025, three-year subscription terms for Microsoft 365 E3, Microsoft 365 E5, and Teams Enterprise will be available through Microsoft’s Cloud Solution Provider (CSP) program.
   Additionally, Microsoft E5 Security and Microsoft 365 E5 Compliance will offer three-year terms beginning July 1, 2025.
   
   These longer-term subscriptions allow you to lock in pricing for three years, which is especially valuable in markets outside the U.S. where currency fluctuations can impact cost predictability and budgeting.
   
   To support this, Microsoft has made it easy to convert existing one-month or one-year subscriptions into a three-year term - even mid-term.
   
   Upgrade Path Overview:
   
   Microsoft has introduced new SKUs specifically for the three-year terms.
   To upgrade your current Microsoft 365 E3, E5, or Teams Enterprise subscription, follow these steps:
   
   * Log in to your Cloud Commerce Platform(CCx) at buy.insight.com
   * Navigate to your existing subscription
   * Select Upgrade
   * Enter the license quantity to upgrade (full or partial)
   * Choose the three-year term SKU from the upgrade options
   * Select the destination subscription (new or existing three-year term)
   * Choose your preferred billing frequency
   * Accept the latest terms and conditions
   * Click Upgrade
   
   
2. Microsoft 365 Business Premium and Office 365 E1 grant discontinuation for nonprofit customers
   
   Microsoft will discontinue the Microsoft 365 Business Premium and Office 365 E1 grants for nonprofit customers through both the CSP and Web Direct channels. This change will take effect upon the next renewal date on or after July 1, 2025.
   
   Nonprofit organizations with existing subscriptions that renew before July 1, 2025, may continue using them until the end of their current term. However, these subscriptions will expire at renewal and will not be eligible for renewal under the grant program.
   
   To support nonprofit organizations during this transition, Microsoft will continue to offer up to 300 free licenses of Microsoft 365 Business Basic and discounts of up to 75% on a wide range of Microsoft 365 nonprofit plans, including Microsoft 365 Business Premium and Office 365 E1.
   
   If your organization currently uses granted Business Premium licenses, it’s important to begin planning for a transition ahead of your next renewal date.
   
   Please contact us to develop a tailored transition plan that best fits your organization’s needs.
   
   
3. Three-year subscription terms for Microsoft 365 E3 and E5, Microsoft Teams Enterprise & Microsoft 365 E5 Security & E5 Compliance coming to CSP
   
   On May 1, 2025, Microsoft announced three-year subscription terms for Microsoft 365 E3 and E5, Teams Enterprise and Microsoft E5 Security & Compliance coming to CSP.
   
   This will enable customers to manage their costs by locking their Microsoft product purchase price for three years.
   It is especially important in markets with local currencies, where exchange (FX) rate fluctuations impact price predictability and operating costs.
   
   Customers that have recently purchased one-year term subscription, will be able upgrade their subscription even mid-term from their one-year term to a 3-year subscription term.
   
   From June 1, 2025, Microsoft will launch three-year subscription terms for Microsoft E3 and E5, with or without Teams, as well as Teams Enterprise licenses in CSP.
   
   From July 1, 2025, three-year subscriptions for Microsoft 365 E5 Security and Microsoft 365 E5 Compliance mini suites will also be available.
   
   The plans are available for purchase with three-year upfront or triennial/annual billing options only.
   Minimum purchase requirement of 100 licenses (enforced at the SKU level).
   
   In addition to the availability of three-year term subscriptions, Microsoft will launch new 10% discount promotions for new-to Microsoft E3 or E5 customers.
   More info on the new promotions can be found in the New Commerce Experience (NCE) promotions section below.

New Commerce Experience (NCE) promotions

• Microsoft E3 & E5 three-year launch promotion:
  10% valid from June 9, 2025, until December 31, 2025, for new-to E3 or E5 customers
• Microsoft 365 E5 Security & E5 Compliance three-year launch promotion:
  10% valid from July 1, 2025, until December 31, 2025
• Save on Windows 365 offer in CSP:
  20% valid from May 1, 2025, until October 31, 2025, for new-to-Windows 365 customers
  
• Extended & Expanded: Microsoft 365 Copilot CSP Getting Started:
  15% valid from September 1, 2024 until September 30, 2025
• Microsoft 365 E5 Compliance:
  50% valid from February 1, 2025 until February 1, 2026
  Enables customers to purchase Microsoft 365 E5 Compliance licenses at a 50% discount when they purchase an equal or greater amount of Microsoft 365 Copilot licenses.
• Get customers AI ready with Microsoft 365 E5: 
  15% valid from January 1, 2025 until June 30, 2025
• Extended: Accelerate with Microsoft 365:
  15 % for new annual term Microsoft 365 E3 and E5 subscriptiuons for new to offer customers, valid from July 1, 2024 until September 30, 2025
• Dynamics 365 Business Central for Microsoft 365 customers:
  10 % valid from August 1, 2024 until June 30, 2025

To get more info about the available NCE promotions, prerequisites and the eligibility criteria’s, please contact your local account manager.

Cloud Commerce Platform (CCx) and Cloud Consumption Reporting (CCR) - improvements, additions & bug fixes
 

May 31, 2025:

1. CCx – New Feature: "People Who Bought This Item Also Bought"
   
   Customers will now benefit from the new "People Who Bought This Item Also Bought" feature, designed to enhance the shopping experience by providing relevant product recommendations on both the Product Detail Page (PDP) and in the shopping cart.
   
   This personalized recommendation system helps customers easily discover additional products that complement their current selections. It empowers them to make more informed purchasing decisions based on the preferences and behaviors of other shoppers.
   
   
2. CCx – Updated link to request support:
   
   Customers in the EMEA region will benefit from an updated link that directs them to the new global ServiceNow instance, ensuring they have access to the most current support resources.
   
   
3. CCx – Enable Billing Term & Billing Frequency changes on End of Sales (EOS) products:
   
   In response to Microsoft’s removal of End Of Sale (EOS) Term and Frequency change restrictions, which now align with New Commerce Experience (NCE) changes, we are updating our Cloud Commerce platform (CCx) to support these changes.
   
   More information how to manage term duration and billing frequency can be found here
   
   
4. CCR – New dashboard as landing page upon login
   
   

   

   The current Invoices start page will be removed with a new landing dashboard upon login that will present you three main areas: Azure Spend - M365 Modern Work and your Total Microsoft Cloud data.
   In details the dashboard will show a summary of the following data:
   
   * Estimated usage for the current month
   * Last month’s billed usage
   * Last month’s Azure invoice
   * Azure usage
   * Azure Marketplace, Reserved Instance and Azure Savings plan
   * Telco overage
   * Difference from the previous month
   * 6 Month Azure spend trend
   * Subscriptions renewing soonest
   * License & subscription totals

May 03, 2025:

1. CCx – Auto-Renew Email Notification:
   
   Implemented for account admins whenever auto-renew is turned off for Microsoft product subscriptions.
   
   
   
   
2. CCx – Order Confirmation Email:
   
   Order Confirmations will now include a link to the updated "Cloud Provider Terms & Conditions" landing page to provide customers with important return policy information.
   
   
   
   
3. CCx – API Call Spinner Messaging:
   
   We are adding a message "Validating Eligibility with the Cloud Provider" during our system is processing to be better informed on the process status.
   
   
   
   
4. CCR – MPSA Reporting:
   
   MPSA data will be available for any clients who additionally have CSP reports.
   
   
5. CCR – On the subscriptions page, the auto renew flag will show as N/A for Azure Plan subscriptions instead of false and a new tab was added to show the license summary.  This will be a rollup of quantities across the product name.