Video Achieving business transformation through Microsoft Teams and Unified Communications

In conversation with Digby Brown Solicitors – Achieving business transformation through Microsoft Teams and Unified Communications

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By Insight UK / 22 May 2024 / Topics: Unified communications

Are you interested in modernising your telephony solution? Watch this video to hear Insight's Practice Director for Unified Communications and Director of IT at Digby Brown Solicitors, discuss a recent project that replaced the legacy telecoms system with a Microsoft Teams phone system. The discussion highlights the innovative solution elements and the benefits it brought to the business, particularly in enabling a more hybrid working model.

Agenda

The challenges faced by Digby Brown Solicitors and how they led to the search for an alternative telephony solution.
How Insight addressed the requirements of Digby Brown Solicitors and provided a highly resilient cloud-based telephony platform.
The innovation driven to extend the contact centre capabilities.
The impact of the solution on the business and how it transformed their operations.

Emily Hanson

Insight Lead Microsoft Partnership

Insight

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Iain Smith

Practice Director for Unified Communications

Insight

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Graeme Agnew

Director of IT

Digby Brown Solicitors

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All keyword categories: Microsoft Video Modern workplace Unified communications

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Video Achieving business transformation through Microsoft Teams and Unified Communications

In conversation with Digby Brown Solicitors – Achieving business transformation through Microsoft Teams and Unified Communications

Watch the event.

Webinar form

Agenda

Emily Hanson

Iain Smith

Graeme Agnew

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