Cloud Care Update
By   / 31 Jul 2026
Microsoft is introducing an updated Copilot experience designed to provide a simpler and more unified user interface.
The new app combines Copilot Chat, image creation capabilities, and direct access to Microsoft 365 applications and content, helping users work more efficiently from a single location.
Existing work and personal accounts will remain separated, with organizational security, privacy, compliance, and administrative controls continuing to apply for business users.
Some features, including Group Chat, Podcasts, and Deep Research, will be retired as part of this transition.
For more information, please visit Microsoft's official support article: Updates to Copilot and the Microsoft Copilot app
Microsoft has announced a pricing update for certain CSP software subscriptions that will take effect on October 1, 2026. This applies to software subscriptions with an annual commitment that are billed monthly.
What is changing?
Beginning October 1, 2026, Microsoft will apply a 5% cost-of-capital uplift to CSP software subscriptions that:
Examples of impacted products include: SQL Server, Windows Server, Client Access Licenses (CALs), System Center,...
What is not changing?
The pricing update does not affect:
Customers can continue to choose the billing model that best aligns with their budgeting and cash flow requirements.
When will customers see the change?
Do customers need to take any action?
No action is required. This is a Microsoft pricing change and does not require any system, platform, or operational changes.
Recomendations: Customers with eligible software subscription renewals on or after October 1, 2026, should review upcoming renewals and budget plans accordingly. If cost optimization is a priority, consider discussing alternative billing options before renewal.
Do you still use monthly-term subscriptions and want to understand if there are better options?
CCR on https://ccr.insight.com now includes a new "Show Subscriptions with no decrease" option on the M365 Subscription History page, helping you quickly identify subscriptions that have remained unchanged or only increased over time.
This new filter can highlight subscriptions that may be good candidates for an annual commitment, potentially reducing licensing costs.
For example, a customer with six monthly-term subscriptions that had only stayed the same or grown over the past year was found to be spending significantly more than necessary. Based on typical pricing differences between monthly and annual terms, the customer could potentially save nearly $5,000 per year by moving eligible subscriptions to an annual commitment.
Use this enhancement to identify optimization opportunities, improve cost efficiency, and make more informed licensing decisions.
Starting February 1, 2027, Azure reservations purchased after this date aren't eligible for exchange if the corresponding service is supported by savings plans. This restriction applies to Azure Virtual Machines, Azure App Service, Azure SQL Database, and similar services.
Reservations purchased before February 1, 2027, keep the right to one final exchange.
Any compute or database products that become eligible for savings plans after February 1, 2027, are also subject to the preceding change. This change means that the corresponding previously purchased reservations are exchangeable one final time.
This change excludes the following reservations:
If you need flexibility across services and regions, consider savings plans as a commitment-basedoption for dynamic workloads. Savings plans are based on a dollar-per-hour spend commitment and automatically apply discounts across eligible compute or database services and regions, making them a good option for evolving or dynamic workloads.
Alternatively, reservations remain the appropriate option for predictable, stable workloads, and you can continue to purchase them.
Instance size flexibility for virtual machines isn't affected by the change in exchange policy.
The reservation cancellation policy isn't changing. The total canceled commitment can't exceed $50,000 USD in a 12-month rolling window for a billing profile or single enrollment.
You can trade in existing reservations that cover dynamic or evolving workloads for a savings plan. There's no change to the trade-in policy. To compare your options, see decide between a savings plan and a reservation.
Since the latest release of Cloud Consumption Reporting (CCR), Insight has introduced a quick and easy way for customers to share feedback directly within the platform at https://ccr.insight.com
Your feedback plays an important role in helping us continuously improve the platform and enhance your experience. Whether you have suggestions for new features, ideas for usability improvements, or comments about your experience, we encourage you to use the in-platform feedback option to share your thoughts with us.
Every piece of feedback is reviewed by our teams and helps shape future enhancements, ensuring CCR continues to meet the evolving needs of our customers. Thank you for partnering with us to make the platform even better.
Microsoft has announced that the Windows 365 GPU Frontline Select 256 GB SKU will be available for purchase through the Cloud Solution Provider (CSP) program starting August 1, 2026.
What’s changing?
What this means for customers:
Key Benefit: The availability of this SKU expands the Windows 365 portfolio for customers requiring enhanced graphics performance while maintaining the flexibility and scalability of Cloud PCs.
Starting July 1, 2026, Azure will no longer offer new purchases or renewals of certain Azure Reserved Virtual Machine Instances (RIs) for select VM series. This change affects only the ability to buy or renew RIs for the VM series listed below—your existing reservations will continue to apply through the end of their current term.
What is changing on July 1, 2026?
What this means for our Cloud Care customers?
To avoid unexpected billing changes or lapses in commitment savings, review your current RI orders for impacted VM series and note their expiration dates. If you take no action before July 1, 2026, any affected workloads will be billed at pay-as-you-go rates after their reservations expire, even if those reservations are set to auto-renew.
Existing reservations remain valid through the end of their term.
Recommended next steps:
Need help? Insight can help you assess impact, model costs, and build a transition plan to protect your savings. Please contact your sales team for assistance.
Our partnership with Archera.ai can also help you optimize your reservations and savings plans.
More information can also be found on the Azure Compute Blog