Microsoft News & Updates:

1: Copilot for all: Introducing Microsoft 365 Copilot Chat:
 

On January 15, 2025, Microsoft introduced Microsoft 365 Copilot Chat, a new offering that adds pay-as-you-go agents to their existing free chat experience for Microsoft 365 commercial customers. Copilot Chat enables your entire workforce, from customer service representatives to marketing leads and frontline technicians, to start using Copilot and agents today. 

Microsoft 365 Copilot Chat includes:

• Free, secure AI chat powered by GPT-4o.
• Agents accessible right in the chat.
• IT controls, including enterprise data protection and agent management.

Moving forward, organizations are able to have a mix of Copilot Chat and Microsoft 365 Copilot to drive AI transformation at scale. 
The main distinction between M365 Copilot and M365 Copilot Chat is you can only make queries against your M365 environment (SharePoint files, emails, Teams chat messages, etc.). 

Further comparisons can be seen below:

More information can be found here

Cloud Commerce Platform (CCx) – improvements, additions and bug fixes:

1: Manage Renewals:
 

To schedule next term instructions "Manage Renewals", is a key feature within NCE and all Insight clients will now benefit from an improved user interface and experience with the introduction this feature, allowing all clients to easily manage their renewals.
By providing the below options we make sure that clients will have more control and flexibility in managing their subscriptions.

• Manage quantity
• Change term & billing frequency
• Upgrade