Article Cloud Care Update: May 2025

 

Cloud Care Update

May 2025

 

By   / 1 May 2025

Microsoft News & Updates:
 

1: How to seamlessly upgrade existing subscriptions to the new three-year SKU:
 

Starting June 1, 2025, three-year subscription terms for Microsoft 365 E3, Microsoft 365 E5,and Teams Enterprise will be available through Microsoft’s Cloud Solution Provider(CSP) program.
Additionally, Microsoft E5 Security and Microsoft 365 E5 Compliance will offer three-yearterms beginning July 1, 2025.

These longer-term subscriptions allow you to lock in pricing for three years, which is especiallyvaluable in markets outside the U.S. where currency fluctuations can impact cost predictabilityand budgeting.

To support this, Microsoft has made it easy to convert existing one-month or one-yearsubscriptions into a three-year term - even mid-term.

Upgrade Path Overview:

Microsoft has introduced new SKUs specifically for the three-year terms.To upgrade your current Microsoft 365 E3, E5, or Teams Enterprise subscription, follow these steps:

  • Log in to your Cloud Commerce Platform (CCx) at https://buy.insight.com
  • Navigate to your existing subscription
  • Select Upgrade 
  • Enter the license quantity to upgrade (full or partial)
  • Choose the three-year term SKU from the upgrade options
  • Select the destination subscription (new or existing three-year term)
  • Choose your preferred billing frequency
  • Accept the latest terms and conditions
  • Click Upgrade

2: Microsoft 365 Business Premium and Office 365 E1 grant discontinuation for nonprofit customers:

Microsoft will discontinue the Microsoft 365 Business Premium and Office 365 E1 grants fornonprofit customers through both the CSP and Web Direct channels. This change will takeeffect upon the next renewal date on or after July 1, 2025.

Nonprofit organizations with existing subscriptions that renew before July 1, 2025, maycontinue using them until the end of their current term. However, these subscriptionswill expire at renewal and will not be eligible for renewal under the grant program.

To support nonprofit organizations during this transition, Microsoft will continue to offer:

  • Up to 300 free licenses of Microsoft 365 Business Basic
  • Discounts of up to 75% on a wide range of Microsoft 365 nonprofit plans,including Microsoft 365 Business Premium and Office 365 E1

If your organization currently uses granted Business Premium licenses, it’s important to beginplanning for a transition ahead of your next renewal date.

Please contact us to develop a tailored transition plan that best fits your organization’s needs.

3: Three-year subscription terms for Microsoft 365 E3 and E5, Microsoft Teams Enterprise & Microsoft 365 E5 Security & E5 Compliance coming to CSP:

On May 1, 2025, Microsoft announced three-year subscription terms for Microsoft 365 E3 andE5, Teams Enterprise and Microsoft E5 Security & Compliance coming to CSP.

This will enable customers to manage their costs by locking their Microsoft product purchaseprice for three years. It is especially important in markets with local currencies, whereexchange (FX) rate fluctuations impact price predictability and operating costs.

Customers that have recently purchased one-year term subscription, will be able upgrade their subscription even mid-term from their one-year term to a 3-year subscription term

  • From June 1, 2025, Microsoft will launch three-year subscription terms for MicrosoftE3 and E5, with or without Teams, as well as Teams Enterprise licenses in CSP.
  • From July 1, 2025, three-year subscriptions for Microsoft 365 E5 Security andMicrosoft 365 E5 Compliance mini suites will also be available.
  • The plans are available for purchase with three-year upfront or triennial/annual billing options only. Minimum purchase requirement of 100 licenses (enforced at the SKU level).

In addition to the availability of three-year term subscriptions, Microsoft will launch new 10%discount promotions for new-to Microsoft E3 or E5 customers.

Insight's Cloud Commerce Platform – Improvements and Developments:

 

Cloud Commerce Platform - CCx on https://buy.insight.com - May 03, 2025:

 

1: Auto-Renew Email Notification:

Implemented for account admins whenever auto-renew is turned off for Microsoft product subscriptions.

2: Order Confirmation Email:

Order Confirmations will now include a link to the updated "Cloud Provider Terms & Conditions" landing page to provide customers with important return policy information.

3: API Call Spinner Messaging:

 

We are adding a message "Validating Eligibility with the Cloud Provider" during our system is processing to be better informed on the process status.

Cloud Consumption Reporting - CCR on https://ccr.insight.com - May 08, 2025:

 

1: Subscriptions Upcoming Renewals Chart Update:

The "Coming Up for Renewal" chart on the Subscriptions page will now feature bars representing renewing and expiring subscriptions for each timeframe. Additionally, the chart will be interactive.
Click on a bar and you will see the corresponding subscription data in the table below.

2: The number of tags that can be selected in the consumption data reports will increase from 10 to 20.

 

3: Report Generation Progress Bar:

When exporting reports with large datasets, a progress bar will appear on the downloads page to show the percentage complete.