Article Cloud Care Update: September 2025

 

Cloud Care Update

September 2025

 

By   / 1 Sep 2025

Microsoft News & Updates:

1: Date Change: Upcoming Price Adjustment for Microsoft Dynamics 365 Business Central has changed to November 1, 2025:

 

As a reminder: Microsoft has announced its first price adjustment for Dynamics 365 Business Central in over five years, which will now take effect on November 1, 2025.

This change ensures pricing consistency across all currencies globally. To coincide with the price increase, Microsoft is increasing the storage entitlement included with each per user license. Customers can continue to purchase Business Central at the current rates until September 30, 2025.

Beginning November 1, 2025, the updated pricing will apply to all new subscriptions and renewals of existing subscriptions.

We recommend reviewing your current subscriptions and renewal timelines to take full advantage of the current pricing.

More information can be found here

2: Accelerate with Microsoft 365 E3 & E5 - annual term subscription 15% promotion has been extended to December 31, 2025

 

More information on promotions can be found in our New Commerce Experience (NCE) promotions section here

3: Introducing new security and compliance add-ons for Microsoft 365 Business Premium:

 

Small and medium businesses (SMBs) are under pressure like never before. Cyber threats are evolving rapidly, and regulatory requirements are becoming increasingly complex. Microsoft 365 Business Premium is the productivity and security solution designed for SMBs (25–300 users). It includes Office apps, Teams, advanced security such as Microsoft Defender for Business, and device management - all in one cost-effective package. 

Now Microsoft is taking that a step further, as they announce three new Microsoft 365 Business Premium add-ons designed to supercharge security and compliance.

Tailored for medium-sized organizations, these add-ons bring enterprise-grade security, compliance, and identity protection to the Business Premium experience without the enterprise price tag.

The new products are:

  • Microsoft Defender and Purview Suites for Microsoft 365 Business Premium - CFQ7TTC0LCHC - 001G
  • Microsoft Defender Suite for Microsoft 365 Business Premium - CFQ7TTC0LCHC - 001J
  • Microsoft Purview Suite for Microsoft 365 Business Premium - CFQ7TTC0LCHC - 001H

The Microsoft Defender and Purview Suites for Microsoft 365 Business Premium will be available in our Cloud Commerce Platform (CCx) at https://buy.insight.com from Monday, September 08, 2025.

More information can be found here

4: LinkedIn Live Event - Microsoft EA/MPSA Price Level Changes: What They Mean, How Insight Can Help

 

Join Insight's Ken Cox, Sr. Manager of Services, and Sean McKesson, Cloud Solutions Architect, for a can't-miss LinkedIn Live event. These Microsoft experts will break down what the elimination of tier-based discounts for Enterprise Agreements (EAs) and Microsoft Product & Services Agreement (MPSA) Online Services means for you.

This is your chance to get clarity, explore your options, and make fast, informed decisions to protect your budget.

View the recording here

5: Microsoft 2025 Responsible AI Transparency Report:

 

Microsoft’s 2025 Responsible AI Transparency Report  was published which highlights its ongoing commitment to building trustworthy AI systems through robust governance, risk management, and stakeholder engagement.

Over the past year, Microsoft has expanded its responsible AI tools to cover modalities beyond text, including images, audio, and video, and has strengthened support for agentic systems.

The report details proactive compliance with emerging regulations like the EU AI Act, consistent risk reviews for high-impact AI deployments, and the launch of internal tools to streamline responsible AI documentation.

More information can be found here

6: Simplifying License Management for Dynamics 365 Finance and Operations: Improved User License Validation:

 

Earlier this year, Microsoft announced that enhanced license usage reporting will be available in the Power Platform admin center.

From September 1, users without assigned licenses will receive in-product notifications, and by end of 2025, licenses must be assigned via the Microsoft 365 admin center to maintain access. These changes affect applications like Finance, Supply Chain Management, Commerce, Project Operations, and Human Resources. 

The initiative emphasizes centralized license assignment, improved visibility, and reduced administrative overhead.

More information can be found here

Insight's Cloud Commerce Platform – Improvements and Developments:

Cloud Commerce Platform - CCx on https://buy.insight.com - September 06, 2025:

 

1: Account Executive details added to CCx:

 

To support smoother communication and relationship management, the "Account" page within CCx will now display the assigned Insight Account Executive’s name and email address.

2: Enhanced Terms & Conditions Experience for Italian Customers:

 

We’ve introduced enhancements that affect all direct customers in Italy.
These updates ensure that additional Terms & Conditions (T&C’s) messaging and acceptance criteria are consistently presented across key touchpoints in the purchasing and account management journey.

Customers will now encounter clear T&C’s prompts, complete with messaging and acceptance checkboxes within the Cart, Manage Quantity, Manage Renewal, Manage Billing Preferences, and Upgrades screens.

This approach ensures full alignment with regional regulatory requirements, while maintaining a consistent and intuitive user experience. Customers will be asked to review and acknowledge the applicable T&C’s before proceeding, reinforcing transparency and trust throughout the transaction process.

We believe these changes will streamline interactions and provide greater clarity for all parties involved.

3: Terms & Conditions Enhancements:
 

To improve clarity and reduce friction during renewals and transactions, several updates have been made to how Terms & Conditions (T&C’s) are managed:

  • Smart Attestation Prompts: On the Manage Renewals screen, acknowledgment checkboxes will appear only when T&C’s have changed.
    If Adobe or Microsoft agreements are already current, no action is required.
  • Enhanced Order Transparency: Order Details now show the exact T&C's version in effect at the time of purchase, along with the administrator who placed the order, ensuring a clear audit trail.
  • Accurate Recordkeeping: Implicit vendor-specific T&C’s accepted during transactions are now logged for completeness.
  • Streamlined History View: Only the initial acceptance of the current T&C’s version will be shown, eliminating repetitive entries and keeping the interface clean.

These changes are designed to simplify the user experience, minimize unnecessary prompts, and ensure full compliance with the correct terms at every step.