Cloud Care Update
By   / 1 Feb 2026
Microsoft is bringing powerful capabilities of the Microsoft Intune Suite to Microsoft 365 E3 and Microsoft 365 E5 in CY26 Q3.
By expanding these offerings, more customers can confidently embrace transformation and stay secure in the age of AI.
Clients will receive a 30‑day notice in the Message Center before the update becomes available in their tenant.
Check out the Microsoft Intune blog to view a summary of the Microsoft 365 plan changes related to Microsoft Intune® here
We would like to inform you about an important product naming update from Microsoft that takes effect with the February 2026 price list.
Microsoft has rebranded Exchange Online Protection (EOP) to Built in security Exchange on-premise mailbox add-on.
This renaming reflects Microsoft’s effort to provide clearer and more consistent terminology within its email security portfolio.
What does this mean for you?
This rebranding does not change your existing functionality or licensing entitlements.
All currently active subscriptions will automatically be updated to reflect the new product name during the next CCx release on March 7, 2026.
No changes are required on your side at this time. All existing features, settings, and protections remain unchanged.
If you are using Exchange on‑premises and would like guidance on leveraging Microsoft’s enhanced email security, our team is happy to assist.
You can learn more about Microsoft’s email security capabilities here
on February 19, 2026, Microsoft launched a new CSP offer designed to accelerate Copilot adoption.
Microsoft 365 Copilot for All provides 30 percent off annual Microsoft 365 Copilot subscriptions to all CSP customers, aiming to drive broad, organization-wide Copilot deployments across their information worker (IW) license base.
It’s specifically designed for customers looking to substantially increase business efficiency and employee productivity by advancing their AI.
On December 4, Microsoft announced a global price and packaging update for select Microsoft 365 commercial suites and standalone components, including Enterprise, Business, Frontline, and Government commercial equivalents.
Standalone Microsoft Teams and Copilot SKUs are not included in this update.
The original Microsoft announcement can be found here
Updated Microsoft information can be found here
As announced in October 2025, Microsoft will discontinue the free grace period for accessing services on non-renewed subscriptions under the CSP program.
New date: This change applies to license-based services that are purchased / renewed on or after April 1, 2025, and expire on or after May 4, 2026, with auto-renewal turned off.
For customers who choose not to renew their subscriptions purchased through Insight, this subscription will be cancelled at the end of its term and will immediately enter a disabled status.
While in a disabled status:
To prevent service disruptions or data loss, we recommend reviewing your renewal settings and planning accordingly.
The Cloud Commerce application will implement enhanced status management and user experience improvements for subscription review processes. When an order or transaction is placed on credit hold and marked as "In Review," the system will automatically apply a corresponding "In Review" status to the related subscription, ensuring consistent status alignment across all system components. Additionally, users accessing the Subscription Listing Page will benefit from improved transparency through hover-over messaging that provides clear explanations when subscriptions are in "In Review" status.
The Cloud Commerce application will enhance the Order Details page to provide NCE (New Commerce Experience) customers with improved visibility into their product term configurations.
When viewing product details on the Order Details page, customers will now be able to clearly identify when a "Term End Date" is set to "Custom" rather than a standard term period.
The Cloud Commerce application will implement enhanced credit check logic for quantity changes and upgrades that significantly improves the customer experience and reduces unnecessary credit holds.
Currently, the system performs credit checks against the entire subscription quantity when processing changes, but the new logic will only evaluate the incremental value of the actual change being made.
This refinement means that when customers increase quantities or upgrade their subscriptions, credit checks will focus solely on the additional cost rather than re-evaluating the full subscription value.
This change reduces the likelihood of credit holds for existing customers with established payment history, streamlines the modification process, and eliminates unnecessary friction in routine subscription adjustments while maintaining appropriate financial controls for new spending.
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