Welcome to eXperience
Communications as a Service (XCaaS)
Dissolve the boundaries between customer and employee experience to create new levels of
productivity, collaboration, and customer service excellence.
The ultimate fusion of CCaaS, UCaaS and embedded communications
- Company-wide collaboration: powering all employee roles and use cases across your business
- Unified administration: provisioning and configuring all users, with the ability to mix and match user types
- Single integration framework: over 50 third-party app integrations for UC and CC, along with leading integrations for key business tools such as Microsoft Teams or Salesforce.
XCaaS Solution Overview
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The 8x8 eXperience Communications Platform
Unified Communications
One cloud-based app that includes business telephony, video meetings and team messaging on your desktop PC, smartphone, or web browser.
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Integrated Contact Centre
A complete cloud contact centre solution that makes it easy to connect and collaborate with agents, employees, and customers.
Microsoft Teams Integration
Give your Teams users a voice with global calling plans and a Microsoft Teams certified Contact Centre.