A multinational brewery company went out to market to select a new partner who could manage their >$14 million indirect software spend. The client considers software asset management and procurement activities outside of their core business and needed a partner who could provide effective governance and optimisation to meet their objectives. Thanks to Insight’s approach of combining procurement and software asset management services with a global footprint, the client was rapidly on-boarded to deliver effective services.
A multinational brewery company needed a partner who could deliver a centralised service for software license procurement and software asset management related activities, supporting all relevant internal departments and locations.
Solution and Outcome
Insight's solution focused on combining procurement and software asset management services into a single offering. Delivered globally, with a flexible and agile approach to onboarding for the services.
The software asset management services provided to the client are focused on delivering both technical and functional support for their SAM tooling and maintaining accurate and up-to-date data in their tool.
The client focused approach began with a series of initial briefings and project initiation meetings with the client. Followed by workshops to fully understand the processes and data, then feedback sessions to present findings with recommendations for improvement.
The delivery model established by Insight to support the client included, main point of contact to lead the service delivery, project manager, key consultants to deliver the service supported by a wider delivery team.
Insight's knowledge and previous experience of delivering these services enabled a smooth and rapid transition of services for the client during the onboarding phase of the engagement.
When working with its clients, Insight takes a collaborative consultancy approach to fully understand their needs and business practices. In the case of the multinational brewery company, this enabled Insight to build and deliver an integrated procurement and software asset management service.
As the multinational brewery company's chosen and trusted partner for procurement and software asset management services, the company was confident that Insight had the expertise and capability to deliver a centralised global service that met their needs.